Last Updated: June 2026
Welcome to Batrix Sports. By accessing or using www.batrixsports.com, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing an order
General
Batrix Sports is a premium cricket equipment brand dedicated to providing high-quality cricket bats, protective gear, accessories, and sports equipment. These Terms & Conditions govern your access to and use of our website, products, and services.
Products
We strive to ensure that all product descriptions, specifications, pricing, and images displayed on our website are accurate. However, slight variations in colour, finish, grain pattern, or appearance may occur due to lighting conditions, photography, or display settings.
Pricing
- Prices are displayed in Indian Rupees (INR).
- All prices are inclusive of applicable GST unless stated otherwise.
- Batrix Sports reserves the right to update prices, offers, and promotions without prior notice.
Orders
Orders are subject to acceptance and stock availability.
We reserve the right to:
- Cancel any order due to pricing or technical errors.
- Reject suspicious or fraudulent transactions.
- Limit quantities purchased per customer.
- Cancel orders that cannot be fulfilled.
Customers will be notified if an order is cancelled and any eligible refund will be processed promptly.
Payment
We accept secure payments through Razorpay, including:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets (where available)
All transactions are securely processed by Razorpay. Batrix Sports does not store customers’ card or payment information.
Shipping
Orders are shipped according to the Shipping Policy available on our website.
Delivery timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Remote delivery locations
Returns & Refunds
Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, cancellations, and refunds.
Warranty
Where applicable, warranty covers manufacturing defects only.
The warranty does not cover:
- Normal wear and tear
- Damage due to misuse
- Improper storage
- Unauthorized modifications
- Accidental damage
Intellectual Property
All content on this website, including logos, product images, graphics, text, designs, and trademarks, is the exclusive property of Batrix Sports and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
Batrix Sports shall not be liable for indirect, incidental, or consequential damages arising from the use of this website, delays in delivery, or circumstances beyond our reasonable control.
Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Punjab, India.
Contact Us
If you have any questions about these Terms & Conditions, your order, or our products, please contact us:
Batrix Sports
📧 Support: support@batrixsports.com
📧 General Enquiries: batrixsports@gmail.com (optional while you’re transitioning)
📞 Phone: +91 62839 56232
🌐 Website: www.batrixsports.com
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)